The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Support!
“I was amazed by the level of service provided. The staff was incredibly helpful and attentive, making my stay enjoyable.” view full review
Delicious Club Lounge
“The food at the club lounge was good, with a great variety that exceeded my expectations during our stay.” view full review
Very nice Suite!
“The suite we stayed in was spacious and thoughtfully equipped, with iPads for controlling lights and air conditioning, making our stay comfortable.” view full review
Luxurious Relaxation
“The bathroom was pristine and well-designed, providing a luxurious atmosphere that enhanced my overall experience.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's pool
Kids club
Spa & Leisure
Outdoor swimming pool
Spa & wellness centre
Sauna
Steam room
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
iPad
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Sheikh Mohammed Bin Rashed Boulevard,
Dubai,
United Arab Emirates,
27443,
Dubai
Map view
street view
Sheikh Mohammed Bin Rashed Boulevard,
Dubai,
United Arab Emirates,
27443,
Dubai
City landmarks
Mall
The Dubai Mall
1.7
km
Tower
Burj Khalifa
2.4
km
Fountain
The Dubai Fountain
1.7
km
Aquarium
Dubai Aquarium & Underwater Zoo
1.7
km
Bridge
Souk Al Bahar
840 m
Theme Park
Kidzania
1.7
km
Museum
Dubai Dino
1.7
km
Square
Burj Plaza
840 m
Dubai Trolley
840 m
Bur dubai Building 20
Bastakia Quarter
840 m
At the Top Burj Khalifa
720 m
Sheikh Zayed Rd
Difc
2.1
km
Doha St. Sheikh Zayed Rd Dubai Mall; Mohammed Bin Rashid Boulevard
Gallery One Dubai Mall
1.7
km
ground fl
Majlis
1.7
km
1st fl
Nayomi
1.7
km
Marasi Promenade
1.9
km
Bay Avenue Park
1.9
km
Emaar Square
1.9
km
Sheikh Mohammed Bin Rashid Boulevard
1.9
km
Opera House
Dubai Opera
2.4
km
Financial Center Rd - Dubai - United Arab Emirates
Dubai Ice Rink
1.7
km
HSBC Bank Middle East Limited
2.4
km
Fountain
water fountain
1.7
km
Farm
Balqees
1.7
km
Cinema
Reel Cinemas
1.7
km
Gallery
Gallery One
1.7
km
Waterfall
Dubai Mall Waterfall
1.7
km
Hysteria Dubai Mall
1.7
km
The Waterfall
1.7
km
lower fl
Balqees Honey
1.7
km
Nearby
Spa Centre
Spa, The Palace The Old Town
580 m
Restaurants
Entrecote Cafe de Paris
580 m
The Dubai Mall
PizzaExpress Kidzania
800 m
Dubai Downtown The Dubai Mall Financial Centre Rd
UNO Chicago Grill
970 m
The Dubai Mall Upper Deck Rd
Vintage Chocolate Lounge
1.0
km
Dubai Mall Upper Deck Rd Opposite Reel Cinemas
Social House
1.1
km
101 Dubai - Al Ain Rd Between The Dubai Fountain and Star Atrium
Neos
800 m
Sheikh Mohammed Bin Rashid Boulevard 63rd Floor
Chillis
1.4
km
Saleh Bin Lahej Building
Texas Roadhouse
910 m
Dubai Mall-Lower Ground-Waterfall
Grom
1.1
km
Ground Level
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
luxurious room
helpful and friendly staff
bad smell
dining average
8.2/10
Great
Rooms
7.8
Location
8.8
Service
8.6
Dining
7.4
Guest reviews
8.2/10
based on 5 reviews
9.0
9.0/10 based on 2040 reviews
Andy
United States,
April
2024
9.0/10
My stay at the hotel was delightful. The rooms were luxurious, clean, and well-designed, offering everything I needed. The hotel is not overly fancy but certainly not bad either, with a fantastic view of the Burj Khalifa. While the price seemed a bit high at first, the overall experience made it worth it.
Rooms
9.0
I absolutely loved the luxurious and well-designed rooms with a view of the Burj Khalifa. Everything was clean and comfortable.
Service
9.0
The service was top-notch. The staff was incredibly attentive, always meeting my needs and ready to assist with anything. They even helped me secure a taxi when I was leaving.
Location
9.0
The location was superb, very close to Dubai Mall and with easy access through a tunnel. The convenience of being in the Burj Khalifa area was a definite plus.
Dining
9.0
I enjoyed a fantastic hotel breakfast, one of the best I've had. The variety and quality were superb, making it a great start to the day.
Facilities
9.0
The facilities were impressive, offering everything I needed for a comfortable stay. From room service to housekeeping, everything was well taken care of.
Herman
United States,
February
2024
8.6/10
The hotel had a luxurious and well-designed room with an innovative iPad system for convenience, though there was a bad smell from the toilet in the afternoon. The service was exceptionally kind and helpful, despite minor initial room issues. The location was ideal for exploring Downtown Dubai with easy access to various attractions. The dining experience was delicious overall, especially the fruit salads. The facilities were top-notch, offering a pleasant stay.
Rooms
8.0
The room was luxurious, clean, and well-designed, equipped with everything one might need, although there was a bad smell from the toilet in the afternoon.
Service
9.0
The staff was extremely courteous and attentive, with standout service from Hosni, Mohammed, and Ahmed. Despite a bumpy start with room issues, they were very friendly and smiling throughout.
Location
9.0
The location was quite good for exploring Downtown Dubai, with easy access to the Dubai Mall and other attractions, including a helpful tunnel connection. The temperature was pleasant at 22 degrees.
Dining
8.0
The dining experience was delicious, particularly the fruit salads, though some aspects were average. Overall, it offered one of the best hotel breakfasts I've had.
Facilities
9.0
The hotel offered excellent facilities, enhancing the overall experience. The iPad-controlled room amenities and access to services were particularly impressive.
luxurious room
bad smell
Martin
United Kingdom,
November
2023
7.4/10
The hotel had a mix of positives and negatives. The rooms could get too hot despite the A/C set at a lower temperature, and there was an unpleasant smell from the toilet. Additionally, the noise from nearby construction was quite disruptive. On the positive side, the service was exceptional, with a kind and welcoming staff that even upgraded us to the executive suite. The location was very nice, offering easy access to Downtown and an amazing view of the fountain. The dining experience varied from being wonderful to not meeting expectations. The facilities were decent overall.
Rooms
6.0
Despite the rooms becoming too hot and having a bad smell from the toilet, they were spacious and comfortable.
Service
9.0
The service was outstanding with a very friendly and welcoming staff, although there were some issues during checkout.
Location
8.0
The location was very nice, offering proximity to Downtown and a stunning view of the fountain.
Dining
7.0
The dining experience ranged from wonderful to not meeting our expectations.
Facilities
7.0
The facilities were decent and met our basic needs.
Friendly staff
Room temperature control
Arthur
United Kingdom,
August
2023
8.2/10
The hotel is connected to the Dubai Mall making it a perfect spot for shopping. The rooms offer a beautiful view of the fountain, although the 'experience shower' could be a bit chilly. The service is top-notch, especially thanks to the friendly staff like Santosh, the manager, who goes above and beyond to assist guests. The dining experience may need some improvement with poorly arranged tables. Overall, a convenient and luxurious stay with a few minor drawbacks.
Rooms
8.0
The room with an amazing view of the fountain was beautiful.
Service
9.0
The staff, especially Santosh and the front desk team, provided excellent and friendly service.
Location
9.0
The hotel's location is amazing, with easy access to the Dubai Mall through a tunnel.
Dining
7.0
The dining experience was okay, but the arrangements were very poor on some occasions.
Facilities
8.0
The hotel offers good facilities with a unique 'experience shower' and attentive cleaning services.
Ben
United Kingdom,
June
2023
7.8/10
This hotel is a gem! The rooms are comfortable and nicely designed, and the service is top-notch. However, there were a few hiccups at the beginning, but everything got sorted out smoothly. The location is unbeatable if you love shopping and the dining experience was good overall. The facilities are great, adding to the overall positive experience.
Rooms
8.0
I loved the room layout, with a nice separation that added a special touch. The in-room dining menu was a fantastic addition.
Service
7.0
The staff, especially Karim, were friendly and attentive despite a rough start. The room service and housekeeping were on point.
Location
9.0
The hotel's connection to Dubai Mall is a shopper's paradise. Everything I needed was within reach, making my stay even better.
Dining
6.0
While the dining options could be improved, the overall experience was pleasant, especially on our checkout day.
Facilities
9.0
The facilities were amazing, offering everything I needed during my stay.
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